Job Detail

Technical Voice/Email Chat Process - Tech Mahindra

Date Posted: Apr 11, 2021
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Job Details

  • Location:
    Pune, Maharashtra, India
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    First Shift (Day)
  • Career Level:
    Entry Level
  • Positions:
  • Experience:
    Less Than 1 Year
  • Gender:
    No Preference
  • Degree:
  • Apply Before:
    May 31, 2021

Job Description

  • Voice Support & Email technical Support (must have)
  • Knowhow of ITSM ticketing tools
  • Working knowledge of ITIL framework
  • Experience of working in 24/7 environment with rotational offs
  • Experience on Desktop support, application support, change requests, incident management
  • Understanding of priority, severity, SLAs/KPIs
  • Experience to similar role for a minimum of 1-2 years.
  • Excellent verbal and written communication skills.
  • Knowledge of Microsoft Office tools

Need People who are ok with Any shift & Any Week Off

Flexible With WFH /WFO

Fresher & Experience with excellent communication can apply

Both way Cab Available

Note:( Outstation candidate will not be consider)


Company Overview

Mumbai, Maharashtra, India

Tech Mahindra is an Indian multinational technology company, that provides information technology and business process outsourcing services. A subsidiary of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mum... Read More

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